We want you to be happy with your purchase. If there’s an issue, we’re here to help.
🕒 Return Window
- Returns are accepted within 12 working days of receiving your parcel.
✅ Return Conditions
- Item must be unused, unworn, unwashed, and in original condition.
- A clear unboxing video is required for any return claims.
🚚 Return Process
- Contact us immediately after receiving the parcel if there’s any issue.
- Send the item back using a reliable courier service (customer bears return shipping cost).
- Once received and verified, we’ll offer an exchange or store credit of equal value.
⚠️ Important Notes
- No cash refunds. Only exchange or credit.
- Items damaged by the customer are not eligible for return.
- Return & resend charges are the customer’s responsibility.
For return assistance, email us at:
📧 mhbbrandspk@gmail.com